Informativa sulle spedizioni

SHIPPING POLICY


Please allow 2-3 business days for order processing, pending product availability and payment verification. once an order has been placed, it cannot be modified or canceled. Please confirm that all order details are correct before completing the checkout process. If you accidentally enter the wrong address, please contact us immediately.


Bonsello does not ship on weekends or major holidays.

You will receive an automatic confirmation email once your order has been placed. if you do not see the order confirmation within a few minutes of ordering, please check your spam email folder.

All orders are reviewed by our security team and can be canceled within 24 hrs of order. 

Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email with tracking information enclosed.  

Orders may experience shipping delays during special releases, major holidays, and markdown periods.

Bonsello is unable to ship to p.o. box, apo, or fpo addresses. All orders with a p.o. box, apo, or fpo address will be canceled.


PRE-ORDER POLICY


Items that are marked as pre-order at check-out are expected to ship upon arrival to our facility. All customers are charged at checkout for pre-order items to the payment method provided. Once your order has been placed, we are unable to cancel or modify. Should you have any questions please contact our team at concierge@bonsello.com


HOLIDAY SHIPPING

Orders placed on or around national US holidays are subject to delays and will be processed the following business day.


HOLIDAY ORDERS

Domestic and international holiday orders must be placed by December 8th at 11 am pst. delivery by 12.25 is not guaranteed.


NEW YEAR'S EVE ORDERS

Domestic and international holiday orders must be placed by December 20th at 11am pst. delivery by new year's eve is not guaranteed.


Please arrange accordingly, as orders may not ship out past these dates. all orders are processed automatically. we are unable to expedite or delay shipping times.


Please contact concierge@bonsello.com with any questions or concerns.


PLEASE NOTE THAT BONSELLO OBSERVES THE FOLLOWING HOLIDAYS:

  • New Year’s Day
  • Presidents’ Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving
  • Day After Thanksgiving
  • Christmas Eve
  • Christmas